Customer Relations Manager
Job Requirements:
- Bachelor degree holder.
- Atleast 5 years experience in Customer Relations Manager role.
- Saudi nationals are preferred.
- Ability to join immediately.
- Excellent IT skills.
- Outstanding communication skills.
- Fluent in English.
Job main tasks, and responsibilities:
i-Planning, managing and delivering CRM strategy
ii-Building collaborative relationships with marketing teams to gain a great understanding of customer base through insight, segmentation and data analysis
iii-Management of data and CRM agency, resolving any issues that arise during the implementation of CRM campaigns
iv-Analysis and reporting on campaigns effectiveness in terms of traffic, acquisition, conversion, retention and revenue
v-Identifying areas for improvement and making recommendations.
Whoever is interested kindly send your updated resume to:
Norah.AlFarraj@al-dawaa.com.sa
